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I need help with a computer

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I need help with a computer

Postby chickenwings247 » Wed Nov 22, 2017 9:08 pm

Hey guys so I picked up this computer and i got this error and i don't know what to do.
The error code is 0xc000000f and I believe it was running windows 8.1 and i was wondering if it is still salvageable. It won't allow for a hard reset but I did want to get the files on it since the person said they would like some old pictures off of it.
some places are telling me to use this to rebuild the OS
Anyway thanks for the help guys
:lovetiz: :lovetiz: :lovetiz: :lovetiz: :lovetiz:
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https://neosmart.net/EasyRE/
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Re: I need help with a computer

Postby DCDannyDoom23 » Wed Nov 22, 2017 9:27 pm

try safe mode? & what file recovery programs you got?
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Re: I need help with a computer

Postby chickenwings247 » Wed Nov 22, 2017 9:30 pm

I haven't tried safe mode yet and I do not have any recovery programs
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Consoles I own
Spoiler:
PS2 stock
xbox original softmodded with unleashx
xbox 360 stock
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ds original with r4 card
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2 gba sp 001
New 3ds Mario Black Edtion


Consoles I want
Spoiler:
dreamcast
ps1
sega genesis


go here for your video game soundtracks https://downloads.khinsider.com/?u=1735493

if you like anime or manga go here to grab the stuff cheaper than barnes and noble
http://shareasale.com/r.cfm?b=866986&u= ... &afftrack=

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Re: I need help with a computer

Postby nornor1 » Wed Nov 22, 2017 9:41 pm

The BootMGR is probably messed up. they may have tried to revert back to 7 or tried to upgraded and bunked something up. you can take the drive out and use a HDD to USB device to get the data off the drive.

I would just maybe replace the Sata cable from the motherboard to the HDD just in case its something simple.

then if it does not work, probably reinstall windows. they make some tools to try to recover the bootMGR. Ive never tried them though.

also they have tools to check HDD's to make sure they are not messed up.
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Re: I need help with a computer

Postby Mute » Wed Nov 22, 2017 9:43 pm

chickenwings247 wrote:I haven't tried safe mode yet and I do not have any recovery programs


Well try safe mode first, if you can get into safe mode you might be able to roll back to a previous time the computer was working correctly...

You can take out the hdd.. hook it up to another pc as a secondary, then run a recovery program on the primary hdd, the recovery program usually will detect the secondary hdd, and you can recover the files needed
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I feel like some people would rather "socially network" and potentially get the wrong answer slowly, rather than just use google and get the right answer immediately.
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Re: I need help with a computer

Postby kaos_engr » Wed Nov 22, 2017 9:54 pm

chickenwings247 wrote:Hey guys so I picked up this computer and i got this error and i don't know what to do.
The error code is 0xc000000f and I believe it was running windows 8.1 and i was wondering if it is still salvageable. It won't allow for a hard reset but I did want to get the files on it since the person said they would like some old pictures off of it.
some places are telling me to use this to rebuild the OS
Anyway thanks for the help guys
:lovetiz: :lovetiz: :lovetiz: :lovetiz: :lovetiz:
Spoiler:
https://neosmart.net/EasyRE/

try this online fix-it guide: 0xc000000f: Error attempting to read the boot configuration data

If u need to get files off the HDD, disconnect it from this PC and attach to another working PC as a second or third HDD not to boot from just to access the files on it.
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Re: I need help with a computer

Postby mark458 » Wed Nov 22, 2017 11:57 pm

Don't worry about all that, take out the harddrive and hook it up to your computer, boot in to YOUR windows and copy the files they want.
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Re: I need help with a computer

Postby BLKBRDSR71 » Thu Nov 23, 2017 12:45 am

I would get a copy of Linux, pop it in a usb or cd drive and copy the pictures to another drive. Simple.
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Re: I need help with a computer

Postby dreamcast459 » Thu Nov 23, 2017 3:27 am

I second linux
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Re: I need help with a computer

Postby mutantchipmunk » Thu Nov 23, 2017 4:26 am

try booting into command prompt and run the command "fixmbr" and "fixboot".
Also, did you change the boot options in the bios? Changing from UEFI to legacy or legacy to UEFI will cause boot issues.
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Re: I need help with a computer

Postby chickenwings247 » Thu Nov 23, 2017 4:48 am

I think im going to try linux first since that seems the easiest
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Consoles I own
Spoiler:
PS2 stock
xbox original softmodded with unleashx
xbox 360 stock
xbox one stock
psp 3000 cfw 6.61 pro-c
ds original with r4 card
n64 stock
2 gba sp 001
New 3ds Mario Black Edtion


Consoles I want
Spoiler:
dreamcast
ps1
sega genesis


go here for your video game soundtracks https://downloads.khinsider.com/?u=1735493

if you like anime or manga go here to grab the stuff cheaper than barnes and noble
http://shareasale.com/r.cfm?b=866986&u= ... &afftrack=

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Re: I need help with a computer

Postby scorpNZ » Thu Nov 23, 2017 6:09 am

If you can boot into a linux live cd.This will tell you the computer itself other than the hdd is ok.One has to assume the error is a blue screen of death.Reasons for a bsod are usually hardware failure or driver issue.If it were me i'd start by doing the easy stuff first.Get the hdd out & check disk it first.I normally use seatools by seagate.However crystal disk info is a good software.Both are free

edit: check disk hdd if you can't boot to safe mode i.e it blue screens or there is no option when pressing f8 or whatever is required
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Re: I need help with a computer

Postby changospank » Thu Nov 23, 2017 6:21 am

go to distrowatch and look for something called puppy linux (128 mb). then download usb installer and install the puppy linux version that works on your computer.boot from usb and use puppy linux to back up the naked pictures to an external hard drive and just use the onboard boot option to fresh install your operating system. i still use windows 7 hell i even use xp. any questions just ask homeslice.
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Re: I need help with a computer

Postby chickenwings247 » Thu Nov 23, 2017 6:27 am

Okay so I was thinking of running a recovery disk so that I can fix the OS because I have already booted into a linux OS and it worked okay but the OS wasn't recognizing my hard drive which IDK it was being weird She said that water had splashed onto the keyboard not directly on it just little drops and she thinks that what killed it but I don't think so
  • 0

Consoles I own
Spoiler:
PS2 stock
xbox original softmodded with unleashx
xbox 360 stock
xbox one stock
psp 3000 cfw 6.61 pro-c
ds original with r4 card
n64 stock
2 gba sp 001
New 3ds Mario Black Edtion


Consoles I want
Spoiler:
dreamcast
ps1
sega genesis


go here for your video game soundtracks https://downloads.khinsider.com/?u=1735493

if you like anime or manga go here to grab the stuff cheaper than barnes and noble
http://shareasale.com/r.cfm?b=866986&u= ... &afftrack=

Image
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Re: I need help with a computer

Postby zombiegauze » Thu Nov 23, 2017 8:31 am

I've been repairing Windows 8.1 systems for a while now. The best thing to do is to create a Windows 8.1 repair disc. It will fix most of the issues presented in the boot up of Windows.

You have to have a Windows 8.1 DVD or image to create the repair disc.

Alternately you can try some of the tips here: https://appuals.com/how-to-fix-boot-error-0xc000000f/

Now if you need help creating the repair disc let me know. I may be able to create one for you. Tell me what version of 8.1 are you using. 32 or 64 bit.
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Re: I need help with a computer

Postby scorpNZ » Thu Nov 23, 2017 6:36 pm

zombiegauze wrote:I've been repairing Windows 8.1 systems for a while now. The best thing to do is to create a Windows 8.1 repair disc. It will fix most of the issues presented in the boot up of Windows.

You have to have a Windows 8.1 DVD or image to create the repair disc.

Alternately you can try some of the tips here: https://appuals.com/how-to-fix-boot-error-0xc000000f/

Now if you need help creating the repair disc let me know. I may be able to create one for you. Tell me what version of 8.1 are you using. 32 or 64 bit.



You'd also need to know if the version installed is retail or OEM ?
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